Implementation of a Client-facing Online e-banking Portal – Global Wealth Manager

Implemented a client facing online e-banking portal with the key functions: payments, asset view, trading and secure messaging

• Produced interface specifications for real-time cash and price feeds, market data, marketing content
• Worked with in-house and external resources to support the delivery of new externally facing capabilities
• Documented customer journeys, validation rules, actions and interactions, performed workflow analysis and process analysis
• Worked with internal SMEs to document analysis and functional requirement specifications
• Translated requirements to user stories and development tasks for the development team
• Defined impact and changes needed to existing systems (e.g. existing workflows, CRM, core systems, reporting)
• Supported the end-to-end delivery lifecycle (through a number of varying delivery methods – agile/ waterfall)
• Performed testing, on both regression and functional deliveries